About Us

Founded and started in 2016, The Flavour Mill is a small yet growing online E-Liquid supplier of concentrates and anything else you would need to create your own E-Liquid flavourings. Situated in Richards Bay, Kwa-Zulu Natal, we strive to bring our customers the cheapest possible prices as well as excellent customer service that will make them feel appreciated.

The Flavour Mill uses The Courier Guy, Aramex & Globe Flight for delivering your orders as fast and as safe as possible. We have a flat rate of R65 shipping for all areas. All major city centre areas can expect delivery between 1-2 days and outlying areas can expect their delivery between 1-3 days. Please note any delays with the courier after the parcel has left our premises is out of our control, but we will follow up with the courier and sort out the delay on your behalf, you will be notified of where your parcel is at all times. Should there be problems with your parcel once delivered, you can contact us and explain your reasoning here: sales@theflavourmill.co.za. The Flavour Mill will do everything we can to assist should something be wrong with your order.

The Flavour Mill accepts Payfast and EFT as methods of payment, once payments have cleared, an invoice will be sent to our customers and they will be informed on where their parcel is at all times. The Flavour Mill promises to keep all personal information, such as your name, surname, email address, contact number, billing address and shipping address to ourselves, we do not sell or redistribute any of our clients details to anyone. Any credit card details are processed and handle by Payfast and are encrypted using SSL security, we cannot see nor use these details. Parcels will only be shipped once payments have cleared.

The Flavour Mill has a few terms and conditions that are simple and easy to follow: you must be 18 years and older to use this site or buy any of the contents sold on this site, the products purchased on this site is not to be given to persons under the age of 18, women who are pregnant or breastfeeding or to persons prone to or suffering with heart related diseases or injuries. By purchasing any of our products listed on our site you take full responsibility and liability for its use. Nicotine is an addictive and harmful substance, it may not be used to cause harm to yourself or others and needs to be kept safely out of the reach of animals and children. All products purchased from The Flavour Mill will be used at your own risk and The Flavour Mill will not be responsible for any damage occurred or allergic reactions that could be caused by our propylene glycol,  vegetable glycerine, nicotine and our natural and artificial flavourings. The Flavour Mill cannot be held liable in the unfortunate event of, including but not limited to: sickness, disease, medical emergency, or death.

We thank you for taking the time to read this and wish you happy shopping!